Refund and Returns Policy

REFUND & RETURN POLICY

We want you to love what you ordered, but if something is not right, let us know. You may return the item and place a new order for another color, or a different size, or an entirely new style. In the unlikely event that any item you have ordered from us is not received in good condition, damaged or defective, or if item delivered, is different from what you had ordered, you may return the item. For the process of return and exchange, the product should be unused and in the same condition as you received it with its original packaging & the tags. The product return is valid within 7 days from the date on which these products were delivered.

Kindly follow the below process for order returns:

  1. Once we receive returned courier, the exchange process will be initiated for the items returned. Once processed, it may take up to 10 to 15 working days for the exchange product.
  2. Pack the item/s you wish to return in the original delivery package. Please ensure that the product is unused and in the same condition as you received it and all the tags are intact.
  3. Insert the order/invoice sheet and ensure that the parcel is packed properly and send it to recommended address.
  4. Exchange request for online orders can be raised within 30 days of order delivery.
  5. Take a copy of the order/invoice sheet and circle the product/s you are returning.
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